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SHIPPING POLICY
At Qiqi, customer satisfaction is of paramount importance. Our shipping policy is designed to provide convenient and reliable service to ensure that you receive your treasures as soon as possible.
Free standard shipping on all orders
To give you the best shopping experience, we offer free shipping via FedEx, UPS or USPS to worldwide locations including Asia, Europe, North America, Australia and the Middle East (United Arab Emirates, South Africa and Qatar). All orders will receive free shipping.
Total Delivery Time = Processing Time + Shipping Time
Processing Time
We understand your concerns about order processing times. Once you place an order, we will act on it immediately. Typically, orders are processed within 1-3 business days of receipt. 5-7 days for customized products, during this period, we will carefully inspect your product and take a video of the product you ordered for your confirmation to make sure it meets our high quality standards.
Delivery Time
We are committed to getting your items to you as quickly as possible. For in-stock items, you can usually expect to receive your order within 7-15 business days of shipment, depending on your location, customs regulations, and any unforeseen circumstances. We work with trusted logistics partners to ensure safe and timely delivery.
Track Your Order
You can access your order to keep track of the status of your order, and we offer order tracking services.
We are not responsible for shipping delays due to inclement weather, holidays, natural disasters or carrier delays. Please note that holidays do not count as business days and should therefore be taken into account when calculating shipping times.
Taxes
For the United States, South Africa, Qatar, and the United Arab Emirates, our customers are not required to pay import fees, customs duties, or VAT (additional taxes). For countries other than those listed above, customers are required to pay customs duties according to local customs policies.
Customer satisfaction is paramount
We are committed to meeting your needs and expectations. If you have any questions or problems with your order, please feel free to contact our customer service team. We will be happy to assist you to ensure your satisfaction and provide assistance and support as necessary.
Please note that shipping policy details may vary depending on product type, destination and specific circumstances. You will receive the most accurate shipping information at checkout. We appreciate your trust and look forward to providing you with an exceptional shopping experience. If you have any questions, Contact our customer service team at qiqibags@hotmail.com to request